Payment & refunds

Payments for PGMS

GIRITECH ENTERPRISES LLP operates PGMS. Subscription payments purchase access to the PGMS software. The price and currency shown at checkout apply to that order. A successfully verified Professional payment adds 30 days to your subscription. Guest rent and deposits recorded by property owners are separate from PGMS subscription payments.

Secure checkout and confirmation

Available payment methods are displayed by Cashfree at checkout. PGMS does not ask you to send card numbers, CVV, UPI PINs, passwords or one-time codes to support. Access is activated only after payment verification. If money is debited but access is pending, use Check payment status before paying again. Keep your order ID and payment reference.

When to request a refund

If you believe a subscription charge is duplicated, incorrect, or relates to a service issue, sign in and open Payment & refunds to select your paid order. Describe the issue and provide the relevant payment reference. If you cannot sign in, contact support with the registered email and order ID. Do not include sensitive banking credentials.

Verification and company discretion

A refund request is not an automatic refund. The company verifies the payment, account ownership, reason, service history and any supporting information. A refund may be initiated only after verification and approval at the discretion of GIRITECH ENTERPRISES LLP, subject to applicable rights. The company may request additional information and will record its decision and explanation.

Refund processing and tracking

Approved refunds are returned to the original payment method. Each eligible subscription payment can be refunded once. Processing times vary; an approval or processing status does not mean the funds have reached your account. Keep the refund ID and contact support if you need help tracing it. Use your refund ID when asking for an update.

Guest collections and account deletion

For accommodation rent, security deposits or charges paid to a property owner, contact that owner directly. Recording a guest payment in PGMS does not transfer money or initiate a bank refund. Archived payments remain included in your balance. Deleting your PGMS account ends your access; it does not automatically cancel or refund a payment. Contact support before deleting an account with an unresolved payment issue.

Support: Contact the PGMS team · info@pgmgt.com